Travel and Hospitality Forecast: The 2023 Consumer Trends Index

It has never been more important for marketers in travel and hospitality to be one step ahead of consumer trends. As we finally bid farewell to the pandemic, a potential recession hangs over the globe threatening to bring more worry and monetary pressures to consumers.

That is why we surveyed over 6,000 global consumers — to learn what they expect from travel and hospitality brands. The breadth of data, combined with advice, and supporting content will empower travel and hospitality marketers to deliver relationship marketing strategies that foster long-lasting connections with their customers.

As technology plays a larger role in hospitality and tourism, it is imperative for brands to understand how to leverage it effectively– this report is a must for any forward-thinking travel and hospitality marketer.